Launch your eLearning Experience with The Learning Institute

 The video serves as an introductory presentation on Malcolm Knowles' six assumptions about adult learners.

Dr. Black uses evidence-based adult learning techniques to enhance the effectiveness of your programs.

Bloom's taxonomy is a hierarchical framework that categorizes different levels of cognitive learning.

The four-stage model of experiential learning describes the process through which individuals progress as they acquire new knowledge and skills.  

The top ten communication skills.

Barriers in communication hinder information exchange, potentially causing misunderstandings.

The video offers valuable tips and techniques for improving your ability to listen effectively.

Gain further insight into the diverse challenges that can impede effective listening.

Compassion is a vital quality when interacting with customers and trainees regularly.

Compassion in the workplace involves showing empathy, understanding, and care toward colleagues, employees, and customers.

Dealing with criticism can be challenging, but it is an important skill to develop a better version of ourselves.

This video teaches us how to handle negative feedback, a crucial part of our jobs.

How you respond to customers impacts your business. You can't control all situations, but controlling your reactions ensures a positive experience.

Customer satisfaction gauges how well we meet customer needs and exceed expectations.

Using the matrix, you can effectively prioritize tasks, manage your time, and focus on what truly matters.

The video highlights the need to set realistic deadlines and manage time effectively to avoid unnecessary delays.